AmaWaterways' AmaCerto Customer Review
We have just returned from a fabulous river cruise trip with the Cruise Village on AmaWaterways ship the AmaCerto. We had a fabulous time, it was an excellent trip and if we could we would rate it as 12 star, the organisation and crew were all very very good.
We were greeted as we embarked by the staff and given hand sanitizing gel and a warm fleecy towel along with a hot drink of orange juice, and then escorted by a staff member to our cabin. We even received postcards of either the ship or places visited with a free postage service! How good is that? And when we asked if there was a limit on cards /postage they said No limit at all, and it was these little extra touches that really made our cruise.
The food on board was excellent and the waiting on staff were very good. There was also a speciality restaurant that you book on board which was very good and there is no extra charge to use this. We were very impressed as the night we went in, there were some Americans that we got friendly with and they were presented with a birthday cake as it had been the lady's birthday just before they went on holiday. So impressed that they had researched into her date of birth prior to departure.
The tours we went on were all very well organised. The Captain on board was a young captain and very personable and organised tours for passengers to go to the wheel house, where we saw how the ship manoeuvred, which was very interesting. Temperature whilst away was in the 20’s so we even managed to use the hot tub on the top deck.
Thank you to everyone at the Cruise Village and RiverCruising.co.uk for everything you have done, we are very pleased with everything and all in all a very very good trip.
Reply: Thank you so much for this feedback and having cruised on board Ama Waterways I can see why you were wowed so much. It really is a fantastic river cruise product. Also, thank you for your kind words about my business. Phil - MD