Uniworld Health & Safety Measures

Health and safety assurance—always a priority for your cruise experience.

As an experienced traveller you are well informed, prepared and mindful. Uniworld approaches every cruise with that same thorough diligence. Stringent security and sanitation protocols onboard their ships are nothing new to Uniworld. Not only do they remain Uniworld's top priorities, but are being escalated as we face the current challenge. You can travel in confidence, with Uniworld.

Uniworld Health & Safety

HEALTH & HYGIENE PROTOCOLS

General measures

  • All guests must complete a Well-Being Travel Declaration prior to embarkation and will have their temperature taken throughout the cruise
  • All guests and crew are required to sanitise their hands when entering public spaces, when coming back onboard the ship each day, and before each meal
  • Housekeeping staff disinfect all public area touch points and hot spots throughout the day, including all handrails and door handles
  • Fruits, cookies, chips, nuts, candies or other treats are now served to individual guests by the crew only
  • Any onboard payments are processed using a contactless payment method and credit card machines will be wiped after each pin entry
  • All coffee table books, magazines and brochures have been removed from public use. Guests will be able to access these reading materials via our complimentary PressReader app on their mobile devices

 

Oboard dining

  • All meals are now served by culinary and waitstaff, with no self-service allowed during buffets
  • All restaurant dining now has reserved seating, with guests at the same table, with the same people, each day
  • To limit the total number of guests in a restaurant at a time, we’ve introduced two seating times for each meal
  • Items that are usually shared, like bread and butter, are now served to each person individually
  • All touch points, like chairs and salt and pepper shakers, are immediately disinfected after each seating

 

Staterooms & Suites

  • All staterooms and suites are thoroughly cleaned on a daily basis
  • All air-conditioning filters are cleaned and disinfected on each embarkation day before rooming takes place
  • Umbrellas are now only available in rooms for individual use, with no shared umbrella stands in public areas
  • In-room chocolate candy bowls are replaced at the end/beginning of each cruise

 

Uniworld Butler & Cleaner

Excursions

  • All buses are cleaned and wiped with disinfectant before each use
  • Vox boxes are sanitised prior to embarkation and after each excursion

 

The crew

  • All crew receives professional health and hygiene training (HACCP) by an external consultant before each ship begins its sailing season, including training on how to look for symptoms
  • All crew strictly adhere to social distancing requirements
  • All crew undergo regular health screenings and temperature checks, and are quarantined immediately if symptoms are present
  • Hand sanitizer is readably available and mandated for use in all crew areas
  • Crew quarters, public and private, are sanitised regularly
  • All crew meals are served, with no self-service allowed

 

Premium PurityTM

  • Uniworld is the first river cruise company to adopt the Premium Purity solution which is renowned for its ability to render surfaces self-disinfecting and purify the air
  • All Uniworld-owned ships will be sprayed with the antimicrobial coating that is odorless, nontoxic and most importantly, kills bacteria and viruses including the coronavirus family
  • A more sustainable alternative to conventional cleaning products, which leaves no toxic residues

 

PERSONAL RESPONSIBILITY – COVID-19

Uniworld have introduced enhanced hygiene protocols—for you, other guests and the crew

Uniworld ask that you please take personal responsibility for your well-being. This begins with packing any personal protective equipment and sanitizers you require. Please adopt physical distancing and hygiene practices throughout your pre-trip travel arrangements and follow all health instruction whether physical signage, or requests from our professional staff, once you are holidaying with Uniworld

Let’s help keep each other safe and healthy.

 

Uniworld have gone above and beyond to make sure their cruises will be safe for all crew and passengers! They have some amazing offers right now, you can view them online or call our team on 0800 810 8229