RiverCruising.co.uk Awarded Feefo Gold Trusted Service Award 2017
Blackpool-based river cruise agency RiverCruising.co.uk has won a Feefo Gold Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences as rated by real customers.
Created by Feefo, the Trusted Service label is awarded only to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique, as all the awards are based purely on interactions with verified customers. This feedback is collated by the Feefo review platform, and the accolades are awarded based upon performance.
RiverCruising.co.uk met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st, 2016, and achieved a Feefo service rating of between 4.5 and 5.0.
Phil Nuttall, Managing Director of RiverCruising.co.uk, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible by investing in product training, giving our team river cruising experiences and engaging with our clients by sharing our excitement and passion for river cruising.”
Phil continues, “We consider ourselves to be the UK’s river cruise experts and our Feefo ratings back this up. We have a team of river professionals who can give important, factual advice to our valued clients. This allows them to make the right decisions when booking their first or latest river cruise holiday.”
Andrew Mabbutt, CEO at Feefo, adds: “We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service Award. We are very proud that so many businesses are putting customer service first. We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”
At RiverCruising.co.uk, we truly care for our clients and we recognise that your holiday time is precious. Therefore, we have invested in key customer care support within the business, to ensure that you really do feel special and valued as a client.
It is thanks to you, our valued clients, that we have been awarded the Feefo Gold Trusted Service Award 2017. We achieved a Feefo service rating of between 4.5 and 5, and we’d like to thank each and every one of you for taking the time to review the service you received from our team of River Cruise Experts.
Now, take a look for yourself… we have all our customers’ independent feedback online: http://www.rivercruising.co.uk/feedback.phtml